Frequently Asked questions
clouds Restaurant is open Monday to Sunday from 5.00pm - 10.00pm (kitchen hours).
clouds Bar is open Monday to Friday from 5.00pm - 11.00pm and Saturday and Sunday from 2.00pm - 11.00pm.
Reservations for the bar please only by phone or e-mail.
Reserve a table easily by phone on +49(0)4030993280 or online using the booking button on the website.
Please be fair and cancel your table reservation well in advance so that other guests have the opportunity to get a table on short notice.
There is a limited number of window seats, which are usually booked up early. Please indicate your wish when making your reservation in time and we will try to fulfill it. The guarantee of a window seat does not exist.
Creative, exceptional crossover cuisine with high-quality and seasonal products from the region, fine meat cuts, fish dishes and vegan, or vegan dishes. You can find the menu HERE.
Please indicate your allergies and intolerances, if possible, when making your table reservation. Our service will additionally ask you about allergies at the table.
On the clouds menu you will find delicious dishes without fish and meat and also some vegan dishes. Please let the service staff know your diet. The kitchen team will be happy to accommodate your wishes.
You can find all info about our philosophy on sustainability HERE.
Vouchers for the clouds are available HERE.
The clouds - Heaven's Bar & Kitchen is located directly on the Reeperbahn and thus in the heart of Hamburg. The subway stop and bus stop St. Pauli is only 100 meters away. Surrounding parking spaces are available for a fee.
Free Wi-Fi is available in our restaurant and in Heaven's Nest. In addition, you will find USB ports for charging smartphones at our daybeds in Heaven's Nest.
The clouds is largely barrier-free and has a disabled toilet. However, only stairs lead to our roof terrace Heaven's Nest.
Our roof terrace Heaven's Nest with a view over the whole of Hamburg will be open from April/May till October in good weather conditions.
We accept cash payment and all major debit and credit cards.
If you would like a dinner in a private atmosphere for small or larger groups, send us your request or contact us by email at email@example.com.
At clouds - Heaven's Bar & Kitchen in the Dancing Towers you can enjoy exceptional crossover cuisine with a view over Hamburg.
The coast by east at the HafenCity location invites you to seafood with an unobstructed view of Hamburg's Elbphilharmonie concert hall.
The adjacent coast enoteca at the Marco Polo Terraces offers the finest Italian delicacies.
Sushi and Asian dishes await you at the east restaurant, just 5 minutes from clouds.
On the 22nd floor is the clouds conference floor with multifunctional rooms, modern technical equipment and a fully equipped professional kitchen. The clouds team will be happy to plan your event with you.
You can find more information HERE.
At your event at clouds, the kitchen team will cater for you and your guests. Our event team will be happy to assist you in planning the menu.
Of course! For the little ones we provide high chairs if necessary.
You are very welcome to bring your four-legged friend with you, as long as it does not disturb other guests present.